In recent months our customers have enjoyed a reliability rating of 97.4%. In other words, only 2 in every 100 Expert Print Management jobs suffered from some kind of difficulty or challenge.
However, if you’re in business, you know getting it right every time is impossible. It’s not about never getting it wrong, it’s about what happens when a job doesn’t go according to plan…
Any company worth dealing with understands that the only way to turn around bad experiences is with excellent service.
Expert Print Management won’t leave you hanging should any aspect of your job not go exactly to plan.
In the first instance, a speedy investigation takes place to determine the cause of any problem or fault. We’ll go out of our way to complete this as quickly as possible. If you call up in the morning and tell us there’s something wrong, then we can usually let you know our plans within an hour. For larger jobs it may take a bit longer, but you will receive a plan for a full resolution on the same day.
Faster Action – Faster Response
Give us an idea of what you want and when you want it, and you’ll be given an accurate picture of how quickly a job can be produced together with a time buffer in case there are any difficulties.
Even in the most challenging situations!
"We have used Expert Print Management for a number of jobs, one of which is a fairly complex 120 page advertising book. We'd previously struggled to find someone who could, A) understand fully the project b) work within the price limit. They have fitted us perfectly on both accounts with several jobs they have now completed. The culture of their team shines through, they give amazing service from start to finish." Gaynor Ramsden - the Bestof Bolton