The EPM Guarantee
We’re sure you’ll be delighted with your order – and that’s really important to us because our success is built upon a reputation of delivering quality print time after time.
So if you’re unhappy with your order, please let us know and we will rectify the situation just as quickly as humanly possible!
Here’s how it works:
1 – Give us a call and let us know the problem. Our priority will be to remedy the situation as quickly as possible.
2 – If we can’t give you an immediate answer, we’ll investigate your complaint and we guarantee to come back to you with a response within 4 hours.
3 – We’ll get back to you with a proposed course of action.
4 – Once an action plan is agreed, we’ll make it a priority to action it!